In an effort to move local government public engagement strategies from complaint-driven affairs to problem-solving sessions, the National League of Cities has produced an action guide to help elected officials create a framework for civility and democratic governance. The guide mentions strategies, from utilizing Web 2.0 technologies to promoting volunteerism as ways to allow citizens to connect with their governments in meaningful ways. Download it here.
“Beyond Civility: From Public Engagement to Problem Solving,”
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