Tuesday, May 31, 2011

Coding for Journalists 101

Go from knowing nothing to scraping Web pages. In an hour. Hopefully. By Dan Nguyen

Guide to Building a Social Enterprise

The Social Enterprise Builder is a step-by-step guide on how to build a social enterprise. This guide is written for anyone wishing to understand more about social enterprise and how to start one. The Builder guides you through a rigorous business planning process, which underpins the future success of a social enterprise.

6 Steps for Building a Mobile Strategy

There are many people who are advocating that this is the year for mobile. Current data and trends show that mobile impressions have grown last year and suggest they will increase dramatically in the future. Furthermore, wireless devices and the number of apps sold for various platforms continue to grow in record numbers. This has caused many to sit down and consider their own mobile strategy and how they are going to compete in the marketplace.

Read more at ClickZ

Five Forms of Filtering

We create economic value out of information when we figure out an effective strategy that includes aggregating, filtering and connecting. The three steps interact and reinforce each other – and successful information-based business models have all three. We can undertake business model innovation by changing our methods in these three areas, or by changing where in the value network the processes take place. I’ve run across a few things recently that have gotten me thinking about filtering – and it made me realise that we have another classification issue here....

Read more at Innovation Leadership Network

Monday, May 30, 2011

Principles of Value Networks

The true shape and nature of collaboration is not the social network – it is the value network. Value networks are purposeful groups of people who come together in designated roles to take action or produce an outcome. Only through the power of value networks can we address our complex issues – together – and create a more hopeful future.

Here are a Baker’s Dozen principles to guide value network strategies.

1. The natural pattern for creating value through collaboration is a network pattern. Exchanges of knowledge and ideas open the innovation pathways for creating new kinds of value.

2. The emergent purpose of a network is revealed through the pattern of roles and exchanges within the network. Sometimes the “espoused” purpose of a network is at odds with what it really produces.

3. You cannot administer a network - you can only serve it through the roles you play. Network strategies fail when people try to run a network like a hierarchy.

4. People - not processes - are the active agents. Only people can make decisions and initiate actions, in organizations, and in networks.

5. Every business process has a hidden network pattern of human interactions. Traditional work design approaches ignore the critical human interactions that build relationships and make the processes work.

6. Sustainability of a network depends on how highly people perceive the value of participating. People “vote with their feet” and abandon networks where they feel they do not receive value.

7. The primary mechanism for creating social and economic good is the network. Yet, our traditional units of analysis for production are the firm, the industry, or the nation-state.

8. The molecular level of value creation is the exchange. Value is not limited to financial value - any exchange of goods or value puts us solidly in the realm of economics.

9. Every interaction in a network is an opportunity to create value or build relationship. Network interactions have intangible value even when financial transactions are not involved.

10. All value is subjective and contextual - even financial value. Value is an emergent property of social systems.

11. The dynamics of value in a network are dependent upon network effects. One cannot determine the value of the network by simply adding up all the roles and their outputs.

12. The success of an enterprise depends on how efficiently it can convert one form of value to another. As individuals and firms we must be able to convert our material and intangible assets into more negotiable forms of value.

13. Patterns of human interactions and intangibles are leading indicators for success. Network patterns can show work processes at risk and show how companies build strategic capability for the future.

ValueNetworks.com

Amplifying Local Voices

Central to the Cognitive Edge approach is the conviction that storytellers are best qualified to interpret what their own narratives mean. Snowden has devised a simple system that enables people to put their stories into context. For example, if people are sharing stories about justice in their community, they might be asked whether a specific example is more about retribution, restitution, or revenge. They show how their story relates to those three potentially intertwining meanings by placing a dot on a triangle.

Cognitive Edge’s proprietary software, called SenseMaker, then turns this raw information into data that can be visually represented and analyzed to reveal patterns. With large volumes of data, the result “is like a 3-D landscape,” Snowden says. “You are able to see patterns, attitudes, and belief systems,” as stories form clusters around particular topics. The data can be filtered according to the storyteller’s gender, age, or other variables.

Read more at Stanford Social Innovation Review

Story Tools for Community Organisations at Global Giving

This is a brief overview of the story-based method GlobalGiving piloted for monitoring a large network of community-based organizations...

  • We gathered a large body of community stories that revealed what people in various communities believed they needed, what services they were getting, and what they would like to see happen in the future.
  • We analyzed these narratives for patterns using SenseMaker®. The contextual questions associated with each story provide a perspective with both depth and breadth: Broad enough to inform a local organization’s strategic thinking about the root causes of complex problems Detailed enough to trigger specific action by local organizations
  • We shared stories back with local organizations, thanked scribes and storytellers via SMS, and worked 1-on-1 to support learning from feedback. This part is still a work in progress.
We are sharing what we've learned from this pilot. We are enthusiastic about the potential of this method to inform learning and decision-making among implementing organizations, funding organizations, and communities. Here is an overview of the presentation we made at the American Evaluation Association conference.

How Storytelling Helps You Sell

Neuroscience tells us that the left side of brain is always looking for a right or wrong answer it doesn’t tolerate shades of gray. It tends to be analytical, linear and skeptical and emotionally neutral. It also tends gets “paralysis by analysis” because it can never get enough information to make what it feels will be an entirely correct decision. By contrast, the right side is creative and imaginative. The ‘big picture’ right side interacts with the feeling power of the limbic or emotional brain. The emotional brain is where the ‘aha’ moments happen. Where the “I want that” or “I need that” feelings happen. The buyer has “gut reaction” and an image that allows them to make an emotional decision, such as the decision to trust someone or buy something. They can feel it and see it rather than quantifying.

Stories appeal immediately to the right side of the brain. As soon as somebody hears “once upon a time…” or “I’d like to tell you a story about the time…”, the listener relaxes and knows that no decisions need to be made immediately, but instead all that’s needed is to go along for the ride and listen for what might be important in the future. When it IS time to make a decision, the right side of the brain (which actually makes the decision) draws upon the stories it’s heard in order to judge whether or not a decision makes sense. The story can actually engulf the listener and the teller. The connection during the story can remain between the two people after the story is over, leaving the top sales reps with a connection that others can’t achieve.

Read more here.

UX iterative strategy

The Think Vitamin process works like this …

Best Collection of Mobile User Interface Patterns

Check out these lists for design inspiration:UX Movement & Mobile GUI

Sunday, May 29, 2011

Technical & Business Tools for Start Ups

This list is focused on technical tools to save development time. See this list for business focused resources.

Why Your Company Needs to Embrace Social CRM

If you don’t have the guts to truly commit to transparency and service, and if you don’t empower your people to act on behalf of the company (which will inevitably lead to some unintentional mistakes), you won’t get very far. You must embrace experimentation, take smart risks, and “fail fast.”

Read more here.

What Is Social CRM?

Social CRM is about moving from fans and followers to customers and advocates. Read more here.

Friday, May 27, 2011

Modern community building

Building communities on the Internet is a new kind of profession. There are an awful lot of technology companies, founded by programmers, who think they are building communities on the Internet, but they’re really just building software and wondering why the community doesn’t magically show up.

Stack Exchange is trying really hard not to suck at building communities. I would say we’re earning a solid B so far, but we’re working really hard at learning... doing little experiments and getting early results. And one thing we noticed is that the pure, algorithmic approach can’t possibly work for different communities: you need a political/social approach. That is, you need smart human beings to use smart human judgment and cultivate each community individually.

Read more here.

Engaging untapped audience through crowdsourcing

How do you get the Facebook generation to really engage with sustainability and tap into their ideas for change? Sony's solution was an exciting crowdsourcing project called Open Planet Ideas...

Read more at guardian.co.uk

The Business of Storytelling

We’ve entered a new Renaissance period in business that has moved us past selling products and services for the sole benefit of the companies selling them.

With global economic parity looming, companies can no longer rely on themselves for the answers. They must co-create new value systems with their customers and other businesses not only to survive, but to grow. And stories – or the act of curating them – can provide amazing new opportunities for growth.

Read more at Sparksheet

Thursday, May 26, 2011

5 Different Ways to Customize the Display of Content

How many ways can users view your con­tent? Chances are there’s more than one. Right now, you’re prob­a­bly dis­play­ing your con­tent one way. This is fine if the amount of con­tent you have is small. How­ever, if you have a large site with con­tent that grows expo­nen­tially, you should con­sider let­ting users cus­tomize how they view your con­tent. Doing this can give your users a flex­i­ble and per­son­al­ized expe­ri­ence. Depend­ing on the kind of con­tent you have, there are a few ways you can do this. Let’s look at a few sites that offer their users dif­fer­ent ways of view­ing content....

Read more at UX Movement

Convincing People To Take Action Takes More Than A Clever Message

Step 1: understand where they're coming from... Great insights at Fast Company

The Social Movement Action Plan

A Strategic Framework Describing The Eight Stages of Successful Social Movements by Bill Moyer

The 2011 State of Community Management Report

Key findings from the report include:

  • Social business is realized through the combination of social software, process change, and a change in general management approach to a more community-centric perspective.
  • Community management is evolving to include more variations and has become both an explicit role and a discipline of general management.
  • Community management excellence requires the understanding of human behavior and psychology, the community management discipline, business, and the organizational context.
  • Community approaches to marketing, support, innovation, and collaboration have gone mainstream. If you are just starting out now, you will find you have some catching up to do.
  • Executives are overwhelmingly positive about social approaches with 59% perceived as either ‘cautiously optimistic’ or ‘enthusiastic’ about it.
  • 67% of surveyed organizations have community managers.
  • Organizations with community managers have cultures that are less resistant to information sharing and more likely to have enterprise-wide governance structures.
  • Education and cultural change are critical to success in social business.
  • Organizations are still working through how to measure the effectiveness of social and community initiatives.

Inside the report, you will find survey results, qualitative lessons learn, our analysis of how the community management discipline is changing, and a list of experts and references for further learning.

Read more (and download the report) here.

Podcasting Equipment Guide for 2011

Podcasting Equipment Guide for 2011

Free vs Paid Business Models

Pujol offered several suggestions for how to monetize a free product:
  • The two-sided platform separates your users into two categories. For example, ad-supported users of a website, and advertisers on the other side. In a video game example, you have the gamers and the developers.
  • The freemium model has a single category of users, and you make money by upselling users. Your free user and your paid user are the same, but you have to find segments--some people will never pay, and others will be interested in the commercial transaction.
  • The final model is called "tying"--it's the free lunch. A free cell phone with a contract, or in other words, it's free if you pay.
Pujol concluded by observing that while some people believe that the never-paying user is the worst case, there's still one thing that's worse than having a user who doesn't pay--when that user takes your competitor's free product.

Read more at opensource.com

Wednesday, May 25, 2011

Everyone Should Hire 'Social Media Experts'

Hire folks with social media knowledge and expertise. It will open opportunities that wouldn't be otherwise available, and if your other processes around monetization and customer acquisition scale, social is a phenomenal compliment to whatever channels you're currently pursuing.























Read more here.

5 Social Media Strategies to Expand Your Business

A great social media campaign creates viral exposure with the community performing most of the communication. Find out how here.

Rethinking value in a changing landscape

Highly recommended reading: download it here or view below

The 5 Elements Of A Good Company Story

Marketers should pursue stories with real plots – and that means making sure you keep these criteria in mind.

Tuesday, May 24, 2011

Shared Intent & Purpose for Action

Read the thoughts of Helene Finidori

Web archiving: ethical and legal issues affecting programmes in Australia

Read about it at Free Online Library

The Pull of Narrative – In Search of Persistent Context

In our digital world, content providers progressively chunk up their offerings to provide more choice and easier access. Music is now available by the track rather than packaged onto a CD. Sure, we will continue to watch movies and TV programs on our digital devices, but increasingly we consume video in bite-sized chunks – the preferred length of a YouTube video is 2 – 5 minutes. As for text, it has been progressively deconstructed from books to articles to blog postings to 140 character tweets.As this occurs, value moves from content to context.

Read more here.

Wiffiti

A cool new app for aggregating (with moderation) Tweets & SMSs to create a live animated screen... kind of like a tag cloud. Wiffiti

Creating Start-Up Success

Creating Start-Up Success
View more presentations from Alexander Osterwalder

Friday, May 20, 2011

Mobile Location Aware Storytelling : Resource List

Mobile Storytelling & Location Aware resource list here

Making broadband accessible to all

2011 Social Impact of Mobiles (SIM) report states affordable internet access will be provided by mobile technology and requires innovative content and pricing.

#NetProphet 2011 Slides

Take the most innovative/successful/creative/ambitious thinkers and entrepreneurs in the Internet space, and ask them to share their stories, ideas and predictions for the future in a format that is fresh, relevant and engaging. The result: Net Prophet.

Net Prophet 2011 | Slides

Thursday, May 19, 2011

The Importance of Determining What Customers Value? - A Cultural Context

This write-up intends to throw some light into the issues and help organizations to get into the right footing.

Article Source: http://EzineArticles.com/6274303

Why Governments Will Benefit From Embracing Technology

In this post, we’ve tapped two experts in this precise field. Kurt Daradics is a co-founder of CitySourced, a startup that gives governments tools to collect information and alerts from citizens via a mobile app. We also chatted with Abhi Nemani, Director of Strategy and Communications at Code for America, a nonprofit that custom-builds open-source web and mobile applications for a select group of governments each year. Here’s what they had to say about technology and government.

Saturday, May 14, 2011

The future of video conferencing

New technology about to be released by Microsoft has the potential to revolutionise workplace meetings, removing the need to “be” anywhere for those all-important face-to-face encounters.

If you believe the hype, Microsoft’s Avatar Kinect system for the Xbox 360 will bring people together in a way that – even in the age of Skype and video calls – seems in the realms of science fiction.

Read more here.

Thursday, May 12, 2011

Digital public art in Alice Springs

Tonight, a new work by celebrated digital public artist Craig Walsh will be projected onto the landscape of Alice Springs' CBD.

HOME is a collaborative artwork developed with the Alice Springs community and presented as part of Digital Odyssey, a Museum of Contemporary Art touring project.

In HOME, individuals from diverse cultures and backgrounds share how personal histories and experiences have shaped their sense of ‘home’ and what remains important to them in defining this term.

Collectively, these video portraits remind us of a humanity common to all people and challenges each of us to look inward and reconcile our own notion of home.

The artwork is a timely contribution to the ongoing construction of the town's narrative. Recent media attention has focused attention upon negative aspects of the town's social geography and in response, hastily erected emergency lighting plants are now a feature of the town. With the re-announcement of $5M in funding for a CBD revitalisation project, Walsh's project demonstrates an alternative pathway: creating intercultural dialogue through a participatory art practice and, in the act of shining light into dark places, has created an attraction in place of measures designed to disperse people.

It doesn't take much imagination to appreciate the effect of multiplying this form of public art: the town could transform its nocturnal value proposition to become an attraction like no other.

The artwork will look toward the corner made famous by The Australian journalist Nicholas Rothwell in his article 'Destroyed in Alice' Feb 2011


Craig Walsh is best known for large-scale projections that utilise computer manipulated imagery and transform existing environments and contexts. By merging virtual and real spaces, his work encourages people to question their engagement with these sites.

This has led to the production of work in diverse locations including train lines, car parks,shop windows, galleries and historical architecture. He is especially interested in developing cross disciplinary and cultural collaborations.

Digital Odyssey is a two-year tour and artist residency, which brings Walsh's distinctive artwork to locations throughout the country. For this project, Walsh is travelling around Australia developing and presenting temporary large-scale public projection works that are responsive to regional history, local stories and the surrounding landscape.

HOME Alice Springs, is the ninth incarnation of the project as diverse communities respond to this concept across Australia. The participants from Alice Springs provide a new perspective on this concept, expressed through a strong awareness of how relationships, environment, culture and the political landscape influence there perspective on the place they call HOME.

This digital projection artwork represents an alternative to more traditional forms of Public art through its ability to engage community representation and expression which integrates and emerges out of the everyday urban environment.

HOME can be seen from dusk until 9:30pm from May 12-14 on the vacant block next to KFC in Todd Street.

Tuesday, May 10, 2011

Exploring Social Media 4 Social Good

This is the sixth and last video in a series of videos, recorded as part of our "Flip" chat series, that explores how various nonprofits -- and the consultants they hire -- are using "social media for social good."

6 questions that can help journalists find a focus, tell better stories

We know the basic questions that journalists strive to answer when chasing a news story — questions starting with “who,” “what,” “where,” when,” “why” and “how.” Here are a few other questions to ask writers — right before they start their reporting, and then right before they sit down to write.

Qwiki

Type some text and receive a computer generated voice over. Upload pictures and get animation. The two features combine to make a slick presentation. Qwiki - About Us

Getting On (not Under) the Mobile 2.0 Bus

The World’s Best Non-Profit Blogs

The World’s Best Non-Profit Blogs

Top 10 social media dashboard tools

Top 10 social media dashboard tools

Why the End of Scarcity Will Change the Economics of Everything

Our day-to-day experience teaches us that scarcity is real. All modern business practices are built on this assumption. Some businesses depend upon it entirely. For example, high-end auction houses and low-end infomercials both remind you through various cues that if you don’t buy it now, you may not be able to ever buy it again. But what happens if the economics of scarcity are exchanged for the economics of plenty?

read more at Mashable

Dr Justin O’Connor interview

Dr Justin O’Connor is a professor in the ARC Centre for Creativity and Innovation at the Queensland University of Technology. In January, the Australia Council released his report entitled Arts and creative industries, which outlined the development of the creative industries in Australia and discussed the role of economics in arts and cultural policy debate. He spoke to arts interview about the report and his ideas of how the industry could move forward.

Interview by Kim Goodwin at arts interview

Monday, May 9, 2011

Kachingle - Social cents for the Open Web

Another tool for paying the cost of making things free. Kachingle - Social cents for the Open Web

Flattr - Social micropayments

In search of revenue models for the commons: seen the Facebook 'like' button? Same concept of showing your appreciation except Flattr also forwards a micropayment from you to the content provider. Flattr - Social micropayments

Friday, May 6, 2011

Plan vs Path

Plans can create a falsely bounded reality — that is, by reducing reality to a set of discrete actions and steps, new information, new ideas, and new competitors are muffled or excluded. The plan defines reality, instead of reality defining the plan. The longer the plan takes to execute, the greater the risk of this plancentric blindness. At their worst, plans can backfire, damaging their adherents by trapping them in approaches that sounded good at the time, but have since been overcome by events.

I've always been a proponent of the path approach to innovation and execution. The path approach differs from the plan approach in key ways:

* The path approach requires the champion to remain centrally involved, while the plan invites the champion to disengage once the plan is documented.
* The path invites new information and ideas, sometimes forcing the team to scramble, while the plan isolates the team from these things.
* The path keeps people’s minds alive and alert, while a plan puts them to sleep while it railroads them into execution.
* The path allows creative solutions to emerge naturally, while the plan forces all the creativity to occur at inception, a very unlikely situation.

While some people intuitively understand the path approach, those who don’t can view it as a source of wasted effort and soft-headed thinking. There isn’t a lot of authority-based teaching confirming its value, and it’s not part of business school indoctrination. Despite these challenges, I think path work is precisely the opposite of wasteful and soft-headed — it makes people think more, you get better results, and while the effort may not be straightforward, it is usually more successful because it incorporates late-developing requirements and creative solutions.

More at The Scholarly Kitchen

Weatherproof Audio Controllers with GPS

Weatherproof Audio Controller for Outdoor Applications

* Vandal resistant High-Impact Acrylic Plastic audio controller designed for long life
* Volume and channel selection
* Innovative touch conductive buttons with no mechanical moving parts (mechanical parts wear out over time)
* Easily replaceable 3.5mm stereo headset socket
* Outdoor design allows continuous exposure to prevailing weather conditions
* Auto-dimming night/day dual-digit display shows the currently selected channel
* Enable/Disable audio controller flashing before each segment of commentary to alert passengers to put on their headphones
* Suits installation into seats or walls
* Powered by common CAT-5 cabling as found with standard computer networks and readily available off-the-shelf.

Read more here

Wednesday, May 4, 2011

Art & Business

Video presentation at The Artful Manager

How Do Museums Capture Compelling Visitor Stories?

Answer here.

Participatory Art: Digital Tools Help Museums Connect to the Public

The passive museum — designed for visitors to wander through, looking at pictures and objects — is fast becoming a thing of the past. Cultural institutions all over the world are making use of digital technologies to connect with visitors and to make their institutions more participatory.

At the Museums and the Web conference in Philadelphia last month, museum professionals showed off their stuff. Check it out here.

The Future of Media: Storify and the Curatorial Instinct

The Future of Media: Storify and the Curatorial Instinct: Tech News and Analysis «

Is Content Curation the New Community Builder?

Content curation, which involves human filtering and organizing is much different than content aggregation. Content aggregation sites use algorithms to find and link to content. Content curation is the practice of human filtering and organizing what you find interesting and useful. Over a year ago Mashable reported 'Why Content Curation Is Here To Stay' The debate pits creators against curators, asking big questions about the rules and ethical questions around content aggregation. It turns out that lots of smart and passionate people are taking sides and voicing their opinions.... Read more at the Social Media Explorer

Tuesday, May 3, 2011

Interpretation Master Planning

Fertile ground for #transmedia experiences? MuseumsEtc — Interpretive Master Planning

Storytelling: a top strategy for creating an innovative digital experience

Storytelling is a very powerful technique for designing user experiences. Creating great digital space relies on a deep understanding of conduct, and storytelling has long been the way that people converse and comprehend actions, emotions and behaviours. Recreating this storytelling process allows a more 360 degree view of the user and the creation of a better user experience. The next few paragraphs. will attempt to explain the nature of storytelling and why this technique could be adapted to design digital environments....

Beyond the Mobile Web


Highly recommended viewing for anyone considering virtualising their organisation.

View more presentations from yiibu

Territory budget

There nothing in the Territory's budget that suggests the Government will deliver on their Territory 2030 target to deliver 5 Digital Playrooms by 2012.

Meanwhile in Victoria, The State Library of Victoria has received a $5.6 million funding boost in the 2011-12 Victorian Budget to help respond to a massive increase in visitor numbers and rising demand for digitally-delivered information. Read more here

See also : $1.66 million to share and celebrate Victoria’s history - Premier of Victoria

Oracle Preservation & Archiving presentations

Download presentations from the Oracle Preservation and Archiving Special Interest Group (PASIG) Meeting April 4th & 5th 2011 - British Library, London

Greener Museums

Learn how cultural institutions are greening via Greener Museums Sustainability Leadership Workshop. Free registration for access to resources required.

Big Green Idea

Big Green Idea is a British Council funding initiative designed to attract, encourage and assist Australia’s brightest entrepreneurs to develop inventive new sustainability projects. In 2011 up to six grants will be awarded to environmentally conscious innovators with plans to make a real contribution to Australia’s environmental future.

Big Green Idea is designed to provide seed funding to new projects that equip people to mitigate and adapt to the effects of climate change in cities, and/or promote sustainable living and commercial practices.

Through a unique partnership with one of the leading global experts in environmental management, Lloyd’s Register Quality Assurance (LRQA), applicants can apply for either a $10,000 or $20,000 cash grant.

Applications are open to Australian citizens and may address urban issues such as:

• waste reduction and resource efficiency
• travel
• energy
• water
• commercially applicable projects for industry
• sustainable design
• initiatives for creative industries
• positive communications campaigns, and
• the effect of climate change on socially disadvantaged communities.

We are supportive of projects that have future commercial application. Big Green Idea grants can be directed towards the research and development phase of projects which may go on to future commercialisation and attract additional funders/investors.

Read more here.

Making the most of LinkedIn

LinkedIn Australia reached an impressive milestone recently, clocking up more than 2 million Australian members. It’s all well and good to say you have over 500 connections- but at the end of the day, if those 500 people have no common professional/industry interests with you, then what’s the point in connecting? Unlike Facebook, LinkedIn is not a social networking device but rather a professional networking platform, and should be used accordingly. Read more here.

Broadcastr

Broadcastr is a Social Media platform for location-based stories. It enables the recording, indexing, listening, and sharing of audio content. Check it out here

How To Tell Your Neighbourhood Story

Use our Social Mapping Exercises available on out website to brainstorm potential tour stops. Take a walk around your neighbourhood, and think about what stories you want to tell about the places that you live and play in. The stories do not have to be limited to history, architecture or urban planning. But the stories do have to be entertaining… So how do you tell a good story about where your neighbourhood?

Read more here.

A list of mobile technologies for libraries

A list of mobile applications and resources for development here.