Social learning and radical innovation

When people talk about social learning, there’s often a tendency to act as if providing the technology to bring people together (microblogging, forums, wikis, etc) will necessarily result in knowledge sharing and that knowledge sharing will necessarily result in new, better approaches. But as we all know, the human element of that equation and the complex circumstances of most problems can make things quite a bit more messy.... a roadmap through the quagmire available at Instructional Design Fusions